Privacy Policy
Introduction
QuestForge ("us", "we", or "our") operates the website www.questforge.app (the "Website") and the services offered through the Website (the "Services"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and Services.
We use your data to provide and improve the Website and Services. By using the Website and Services, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Website and Services to you.
Personal Data
While using our Website and Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
Cookies and Usage Data
Usage Data
We may also collect information on how the Website and Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website and Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to collect information in order to improve our Website and Services for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website or Services.
Use of Data
QuestForge uses the collected data for various purposes:
To provide and maintain the Website and Services
To notify you about changes to our Website and Services
To allow you to participate in interactive features of our Website and Services when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Website and Services
To monitor the usage of the Website and Services
To detect, prevent and address technical issues
Data Retention
QuestForge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
QuestForge will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security of Data
QuestForge takes all reasonable precautions to protect your Personal Data from loss, unauthorized access, destruction, misuse, modification, or disclosure. We use a combination of physical, electronic, and administrative security measures to protect your Personal Data from unauthorized access, use, or disclosure. However, please be aware that no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee the absolute security of your Personal Data.
Children's Privacy
Our Website and Services do not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: team@questforge.app
By visiting this page on our Website: www.questforge.app
Your rights
You have the right to access your personal data and the right to request that it be corrected or deleted. You also have the right to object to the processing of your personal data and the right to request that the processing of your personal data be restricted. You also have the right to data portability.
You can exercise your rights by contacting team@questforge.app
Please note that we may ask you to verify your identity before responding to such requests.
GDPR Compliance
QuestForge is committed to compliance with the General Data Protection Regulation (GDPR) and will take all reasonable steps to protect the rights and freedoms of EU citizens in relation to their personal data.
Data Processor
QuestForge uses Google Firebase, Google Firebase Authentication, Google Realtime Database as data processor for the Website and Services, which means that we may share your personal data with them in order to provide and improve the Website and Services. Google Firebase, Google Firebase Authentication, Google Realtime Database are GDPR compliant and will take all necessary measures to protect your personal data and to respect your rights under the GDPR.
Data breaches
QuestForge will report any data breaches to the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. We will also notify affected individuals without undue delay, if the breach is likely to result in a high risk to their rights and freedoms.
Data Protection Officer
QuestForge has appointed a Data Protection Officer (DPO) who is responsible for monitoring compliance with the GDPR and other data protection legislation. If you have any questions or concerns about data protection, please contact our DPO at team@questforge.app
This privacy policy is subject to change, so please check back periodically.